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Most companies truly believe they are customer-focused,
but most companies are still very product centered—they
still develop products and services and then search for customers.
The challenge, then, is to shift their thinking to a more customer-focused
world—where they create new products and services that
follow the customer's lead. To make that shift, however, companies
will have to change their core-operating model. The biggest
challenge about implementing a CRM application is that to ensure
you have a system, which is able to reach to the existing as
well as potential customers and cater to their individual needs.
At K-Soft Customer Relationship Management (CRM) solutions
are developed using the latest and the most appropriate
technology by our CRM experts. These solutions help enterprises
get new customers and retain existing clients by allowing
management to track service staff performance and workload,
providing an effective and seamless connectivity between
customers and staff. The end result is that management can
make informed business decisions based on the information
and statistics.
Experience K-Soft
K-Soft has proven expertise and experience
in designing and developing Web enabled/client server applications.
We implement two-tier and three-tier / multi-tier client-server
applications for over Enterprise networks / Intranets. We
offer benefits to our clients by Providing GUI / web front-ends
to legacy mainframe systems, distributed computing - resulting
in faster processing of complex application logic.
Some of the Features K-Soft India has implemented in CRM
for Financial Domain are:
- Instant access to
current status of clients entire portfolio.
- Visual Presentation
of portfolio model .
- Full Integration with
most widely used financial software.
- Full Security of financial
information.
- Simultaneous online viewing
with client for collaboration.
- Data migration from
Legacy systems like Ez-Data, Advisor Assistance etc.
- Offline Synchronization Application
running on laptop.
K-Soft has developed CRM on various technologies.
- Cold Fusion MX
- .NET Platform
- PHP
- JSP
- Linux
- Apache
- MS Sql Server
- Sybase
- Oracle
K-Soft has more than 15,000 man-hours
(measurable and billable to client) of experience. Also team
of 4 engineers has exclusively put
12000 hours in for Research & Development activity.
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